Important things to consider when buying a new software for your Home Care Agency

Hey there!

If you’re reading this blog  is because you understood how the right management software is an important tool to grow your business. Having the right solution early can save you a lot of headaches down the road.

If so, this blog post is for you!

Want to see some tips before approaching software demo? Let’s dive in.

1. Buy According to your business process

There are a lot of software vendors that build apps with numerous features. However, many times those features are not relevant to what the business is trying to accomplish. The features are just means of being able to execute the chosen business process in a reliable way. Depending on the process, a simpler solution might be best.

Different software serves different purposes. Sometimes, you may need to invest in order to get a specific feature that is only available from the leading industry vendors. It is important to remember that your software should work for you, and not the other way around.

2. Beware of piece-meal solutions

Companies that produce software often focus on a single task and then leave their customers to determine how to integrate that software with the rest of their business processes. Over time, businesses can become siloed because their software has forced them to be, with each department locked into long-term contracts with different vendors.

As businesses strive to do more with less, they are turning to integrated, unified systems that can provide a solid foundation for growth. These out-of-the-box solutions offer better integration than ever before, saving businesses time and money. When starting a new business, look for these types of systems to give you a leg up on the competition.

On to the next one!

3. Does the software integrates with your State EVV aggregators?

As a Medicaid managed service provider, it’s important to keep in mind that EVV implementation varies from state to state. If you’re in a state with an open vendor model, make sure to take advantage and look for software that includes EVV features. But most importantly, make sure the software is able to integrate with the state aggregator or clearing house.

If you deal with commercial insurance providers, it is important to find out if the software you are buying, can integrate with them in order to automate your billing process. This can save you a lot of time and hassle in the long run.

4. Inquire about the implementation and client support processes.

When considering the impact of software on productivity, it is important to keep in mind that the size of your agency will play a big role in how big of an impact a new software deployment will have.

For a new agency with only a few patients, implementation may be relatively easy. However, for a middle or large sized agency with 50 or more patients, you will need to take into account all of the data that will need to be entered or migrated.

If you’re considering implementing new software, it’s important to ask about the data migration process:

  • Will the client be responsible for migrating their data, or will the software company offer that service?
  • How will users be supported during and after implementation?
  • What are the turnaround times for support ticket resolutions?
  • How often does the software make updates?
  • Will trainings be provided?
  • How many?
  • At what cost?

Asking these questions upfront can help avoid any surprises down the road.

There is a long, exciting road ahead!

Software is an inevitable part of a growing business these days, so having the right tools early on can save you on administrative  costs, improve efficiency on your daily operations, and increase employee retention among other.

INMYTEAM focus on critical areas surrounding the home care agency industry.

Our platform has been designed to support Home Care agencies, providing skilled and non skilled services:

Medicaid Managed , Veteran Affairs, Commercial Insurance, or Private Duty.

Our prices are designed in tier levels based on active patient count to fit any agency budget.

Our Customer Service and Support is offered in Spanish and English.

Our Implementation Process offers the additional service of data migration to minimize the impact on daily operations for big agencies.

Our solution offers a web base management platform, a caregivers mobile app, a nurse portal and HR application portal.

Patient Coordination, HR Management, Billing, Payroll, Reports, EVV, Digital Caregiver Notes , Nurse Supervision and Assessments.

Spend less time on the phone and more time providing better services.

Accessed via web or right from your phone, our solution provides cloud-based software as a service which we host and maintain for your organization.

We help your agency grow faster in the digital age.

To learn if we are a good fit for you book a free consultation at www.inmyteam.com